Terms of Service

Please read these terms carefully before using our services.

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Last updated: April 13, 2026

Clear Agreements

Our terms are transparent and easy to understand.

User Rights

You have control over your account and data.

Global Services

We serve users worldwide with high standards.

1. Acceptance of Terms

By accessing and using CHGlobal Technology's services, you accept and agree to be bound by these terms and all applicable laws and regulations.

2. Service Overview

  • Technology consulting and development
  • Online and onsite training courses
  • Portfolio and project management
  • Digital marketing and design services
  • Donation and funding platforms

3. User Accounts & Registration

  • Provide accurate, complete information
  • Maintain confidentiality of your credentials
  • Notify us of unauthorized access
  • Users under 18 require parental consent

4. Course Enrollment & Payment

  • Payment required before course access
  • Refunds available within 14 days of enrollment
  • Course materials are intellectual property of CHGlobal
  • No sharing of materials with non-enrolled users

5. Service Availability & Uptime

We strive for 99% uptime but may perform maintenance or updates that temporarily affect availability.

6. User Responsibilities

  • Use services lawfully and respectfully
  • Do not attempt unauthorized access or disruption
  • Comply with all applicable laws
  • Respect intellectual property and privacy of others

7. Intellectual Property

All content, software, and materials are owned or licensed by CHGlobal Technology and protected by copyright laws.

8. Limitation of Liability

  • CHGlobal Technology is not liable for indirect, incidental, or consequential damages
  • Use services at your own risk
  • We do not guarantee uninterrupted or error-free service

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

10. Modifications to Terms

We may update these terms at any time. Changes are effective immediately upon posting.

11. Governing Law & Jurisdiction

  • These terms are governed by the laws of Rwanda
  • Disputes will be resolved in Rwandan courts

12. Termination

  • We may suspend or terminate accounts for violation of terms
  • Users may terminate their account at any time
  • Outstanding payments remain due upon termination

13. Contact Information

  • Email: legal@chglobal.com
  • Phone: +250 788 123 456
  • Address: Kigali, Rwanda

14. Frequently Asked Questions (FAQ)

Q: Can I get a refund for a course?
A: Yes, within 14 days of enrollment. Contact support for assistance.
Q: What happens if I violate the terms?
A: Your account may be suspended or terminated. You may lose access to services.
Q: How do I contact support?
A: Email legal@chglobal.com or use the contact form on our website.

15. Timeline of Terms Updates

  • March 2026: Major update for expanded user rights and global compliance
  • February 2025: Added service details and FAQ
  • January 2024: Initial terms published

We Value Your Trust

CHGlobal Technology is committed to fair, transparent, and user-friendly terms. For any questions, reach out to our legal team anytime.